CSSBuy: Taobao Agent | The best shopping agent in China | Buy from 1688.com

Order Enquiry

Purchases, shipment verification, return/ refunds etc.

Visit ‘My Order’
Find the relevant order and click‘Add Note’

Parcel Enquiry

Unable to track parcels, logistic updates and parcel details.

Visit ‘My Parcel’
Find the relevant parcel and click ‘Add Note’

Online Customer Service

9am to 6pm Live Chat service. You can ask us any questions here,and we’ll respond on the spot.

Customer Service

Question And Suggestion

[email protected]

Please drop us an email.

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Earn Draw Entries

Points Redemption: Redeem 50 points for one raffle entry. You can participate in the raffle up to twice a day.

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